FAQ

 
Is the product sterling silver?

Yes, our products are all silverware. Produced in Thailand And received accreditation from domestic institutions That meets international standards Therefore ensuring that all our products are sterling silver.

How do I know the ring size?
We have different size rings, if you need the right size, please contact us and we can customize your order. Or choose the size of the purchase order by yourself
Our rings have some pieces that can be resized on their own.
But it can be adjusted (+), (-) 1 size
But if you want the right You can measure the ring size according to the steps below
Are your jewelry hypoallergenic?
Yes, all of our jewelry is made of non-allergenic materials. We do not contain ingredients that cause allergies 100%, such as nickel, etc.
You can be confident in our products. We have received a guarantee from a leading Thai institution.
What makes your Jewelry better?
The simple answer is care! We care a lot about our Jewelry and w care more about our customers. If you have any problems with your Jewelry let us know, we would love to hear from you and see how we could make it better.
How long it takes for carrier to deliver my order ?
The delivery lead time will depends on the carrier that you choose at the checkout page. With Express Shipping, it will takes approximately 3-4 working days for your order to be delivered after we release the shipments. Save more with Standard Shipping options for delivery in 5-15 working days. Estimated delivery date will be informed at the checkout page.
What is your product guarantee ?
At SILVER MAKER FAMILY, we place your satisfaction as our top priority and always stand be hide our product quality and service. You can always be assured that you are ordering a premium quality silver jewelry.
If you are not happy with your purchase or that our jewelry quality do not meet your expectation, return them to us with full refund. We will as well credit the return shipping cost for your future purchase !Read moreof ourReturn Policy